Eau de Vie Gift Vouchers

Terms & Conditions

• Once purchased, our vouchers are valid for 6 months from the date of purchase. Your voucher has its expiry date written on it, please do check so that you know when to make sure you use it by. We really don’t want you to be disappointed.
  • As a smaller business we need to have this term for the purpose of liability and auditing.
• Your voucher is fully transferrable so maybe used for any treatment or product at eau de vie. You can also use your voucher multiple times until the amount of purchase has been used – just make sure its within 6 months.
• You can use your voucher as part payment for treatment alongside a monetary payment.
• If you lose your voucher, we do keep a record so get in touch and we can cancel the lost one and re-issue you another voucher.
• Once you’ve booked your treatment please make sure that you bring your voucher with you to your appointment as this is your payment for your experience.
• We do have a 24 Cancellation policy for any appointments at Eau de Vie so if you do need to re-schedule please give us a call within 24 hours or the full fee is payable.
• Our practitioners are self-employed so your gift voucher payment is going directly to your therapist. Our cancellation policy helps to look after our therapists as it can be difficult to fill an appointment at short notice.
• We are sorry but we do not offer a refund on our Gift Vouchers.
• If you are a student you can benefit from our student discount on using your gift voucher when you come for your appointment. We do not offer a student discount at point of purchase.

If you have any questions about our terms & conditions please do get in touch.
e: info@eau-de-vie.co.uk or t: 01865 200678

Thank you for using Eau de Vie, we hope you really enjoy your experience.